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How Your Customer reached new heights with MapleSage's -iRetail Platform

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Industry

Retail

Business Need & Challenges

Business Need - To establish a distinct online presence for each brand, providing a seamless and personalized shopping experience, and integrating a multi-channel retail approach to expand marketreach. Challenges - Navigating brand differentiation within a unified e-commerce strategy, ensuring system scalability for high traffic volumes, and integrating complex supply chain logistics.

Results

Delivered an end-to-end e-commerce platform leading to:Ø Increased global online visibility for all allbrands.Ø Streamlined shopping and checkoutprocesses.Ø Enhanced customer engagement through personalized experiences.Ø Unified inventory and order management across brands.Ø Legacy Transformation: Migrated legacy retail processes to a modern e-commerce framework, preserving brand identity while modernizing customer interaction.Ø Innovation in Retail: Introduction of cutting-edge features like virtual try-ons,historical-purchase based recommendations, and a robust customer relationship management system. Successfully launched individual e-commerce stores for each KKCL brand, resulting in:Ø A substantial increase in online revenuestreams.Ø Improved operational efficiencies and reduced manual efforts.Ø Positive customer feedback and enhanced brand loyalty.

www.killerjeans.com
$5.4M+
Manage Spend
100+
Deals Completed
7.6x
ROI
$2M
Cost Savings

Collaborating with iRetail has truly revolutionized our business! Their innovative strategies and precise targeting have greatly enhanced our online visibility and skyrocketed our revenue.

Sarah Johnson

Marketing Officer @ killerjeans

mumbai-6949194_1280

About your Customer

We are a dynamic and diverse fashion organization operating pridefully across the Indian subcontinent and the Middle East. Our portfolio encompasses a distinguished selection of premium and luxury brands we manage through direct-to-consumer and wholesale distribution channels.

The Challenge

Explain the challenge or opportunity in front of the customer before they did business with you. This could be either a reactive reason (i.e. the customer had an issue that needed to be addressed) or a proactive reason (i.e. there was untapped potential that was unleashed by working with your business, product, or service).

The Solution

In this section, speak about the decision process of your customer. Speak about how they discovered the product, what other solutions else they considered, and what made them ultimately decide to select your product.

Then, talk about how the customer started using your product to better their lives and/or their business. This section should mention specific features unique to your product that made their success possible. If available, include at least one quote from your customer in this section for their point of view.

Break up these sections with testimonial quotes or other highlights that reinforce your case study narrative.

The Results

In closing, speak to the results your customer saw after using your product. This section can be supported by statements, quotes, visuals, graphs, and metrics. Whatever you decide to include, be sure it illustrates how much of an impact your company made on your customer.

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